Eric Gonu

ORCID, self-asserted

ORCID 0000-0002-3040-1740

Publications

Citations

111

h-index

Computed over the works the graph holds, so it is a floor rather than a career figure.

i10-index

Publications

8 works in the graph, newest first.

Effect of Employee Job Satisfaction on the Relationship Between Leadership Styles and Psychological Well-Being Among Health Workers in a Developing Economy: The Quantitative Approach
2025Journal of Business and Enterprise Development (JOBED)JournalOpen accessFirst author0 citations10.47963/jobed.v13i.1597
Web 2 adoption and performance of telecommunication firms in Ghana: a study of MTN Ghana
2024Cogent Business & ManagementJournalOpen accessCorresponding1 citations10.1080/23311975.2024.2340460
Customer orientation, service quality and customer satisfaction interplay in the banking sector: An emerging market perspective
2023Cogent Business & ManagementJournalOpen accessFirst author72 citations10.1080/23311975.2022.2163797
Service innovation practices and customer loyalty in the telecommunication industry
2023PLoS ONEJournalOpen accessSenior authorCorresponding25 citations10.1371/journal.pone.0282588
Customer relationship management practices and organisational performance of commercial banks in Ghana: a mediation analysis
2023Journal of Financial Services MarketingJournalFirst author7 citations10.1057/s41264-023-00226-8
Effect of supplier appraisal on firm performance in Ghana: Views of employees of selected manufacturing firms
2023Scientific AfricanJournalOpen access3 citations10.1016/j.sciaf.2023.e01829
Marketing strategies and consumers purchasing behaviour in Ghana: A case of Nestle Ghana Limited
2022AFRICAN JOURNAL OF BUSINESS MANAGEMENTJournalOpen accessFirst authorCorresponding3 citations10.5897/ajbm2021.9335
Customer Relationship Management Practices and Customer Retention at Ghana Commercial Bank (GCB) in Tamale: Mediating Role of Customer Satisfaction
2022Journal of Marketing and Consumer ResearchJournalOpen accessFirst authorCorresponding0 citations10.7176/jmcr/85-02