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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Service innovation practices and customer loyalty in the telecommunication industry · Sankore

Service innovation practices and customer loyalty in the telecommunication industry

2023PLoS ONEJournalOpen access

10.1371/journal.pone.0282588 Full text25 citations

Authors

3 authors.

Ernest AwukuFirst authorCorresponding
- University of Cape Coast (GH)
Paul Mensah AgyeiCorresponding
- University of Cape Coast (GH)
Eric GonuSenior authorCorresponding
- University of Cape Coast (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Consumer Retail Behavior Studieslevel 3 · 0.99
Technology Adoption and User Behaviourlevel 3 · 0.99

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

crossrefseen September 6, 2026
2023 · PLOS ONE · 21 citations
10.1371/journal.pone.0282588
openalexseen September 5, 2026
2023 · PLoS ONE · 25 citations
https://openalex.org/W4323810312