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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Customer relationship management practices and organisational performance of commercial banks in Ghana: a mediation analysis

2023Journal of Financial Services MarketingJournal

10.1057/s41264-023-00226-8 Full text7 citations

Authors

3 authors across 2 institutions in 1 country.

Eric GonuFirst author
- University of Cape Coast (GH)
Johnson Okeniyi
Gloria K.Q. AgyapongSenior authorCorresponding
- University of Cape Coast (GH)
as printed: Gloria Kakrabah-Quarshie Agyapong

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Consumer Retail Behavior Studieslevel 3 · 0.98
Organizational Leadership and Management Strategieslevel 3 · 0.98

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

crossrefseen September 6, 2026
2023 · Journal of Financial Services Marketing · 6 citations
10.1057/s41264-023-00226-8
openalexseen September 5, 2026
2023 · Journal of Financial Services Marketing · 7 citations
https://openalex.org/W4365141759

Customer relationship management practices and organisational performance of commercial banks in Ghana: a mediation analysis · Sankore