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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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What we cover

Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Determining mobile money service customer satisfaction and continuance usage through service quality

2022Journal of Financial Services MarketingJournal

10.1057/s41264-021-00138-5 Full text28 citations

Authors

5 authors across 6 institutions in 3 countries.

Kojo Kakra TwumFirst author
- University of Cape Coast (GH)
- Presbyterian University, Ghana (GH)
John Paul KosibaCorresponding
- University of Ghana (GH)
as printed: John Paul Basewe Kosiba
Robert Ebo Hinson
- University of the Free State (ZA)
- University of Ghana (GH)
Antoinette Yaa Benewaa Gabrah
- University of Professional Studies (GH)
Ebenezer Nyarko AssabilSenior author
- Presbyterian University, Ghana (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Technology Adoption and User Behaviourlevel 3 · 1.00
Consumer Retail Behavior Studieslevel 3 · 0.99

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

crossrefseen September 6, 2026
2022 · Journal of Financial Services Marketing · 24 citations
10.1057/s41264-021-00138-5
openalexseen September 8, 2026
2022 · Journal of Financial Services Marketing · 28 citations
https://openalex.org/W4205765084

Determining mobile money service customer satisfaction and continuance usage through service quality · Sankore