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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Implementing AI in banking customer service: A review of current trends and future applications

2024International Journal of Science and Research ArchiveJournalOpen access

10.30574/ijsra.2024.11.2.0639 Full text40 citations

Authors

3 authors across 4 institutions in 3 countries.

Lawrence Damilare OyeniyiFirst authorCorresponding
Chinonye Esther Ugochukwu
- Lagos State Health Service Commission (NG)
Noluthando Zamanjomane MhlongoSenior author
- City of Cape Town (ZA)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Organizational and Employee Performancelevel 3 · 0.90
Blockchain Technology Applications and Securitylevel 3 · 0.90
Customer churn and segmentationlevel 3 · 0.84

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2024 · International Journal of Science and Research Archive · 40 citations
https://openalex.org/W4395007337

Implementing AI in banking customer service: A review of current trends and future applications · Sankore