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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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The influence of digital technologies on quality service delivery in the public sector: the mediating role of service expectation · Sankore

The influence of digital technologies on quality service delivery in the public sector: the mediating role of service expectation

2025Future Business JournalJournalOpen access

10.1186/s43093-025-00579-7 Full text4 citations

Authors

4 authors across 3 institutions in 1 country.

Masud IbrahimFirst authorCorresponding
- University of Skills Training and Entrepreneurial Development (GH)
- Komfo Anokye Teaching Hospital (GH)
Coffie Emmanuel
- University of Skills Training and Entrepreneurial Development (GH)
- Komfo Anokye Teaching Hospital (GH)
Dora Yeboah
- Ghana Institute of Management and Public Administration (GH)
Aaron KumahSenior author
- University of Skills Training and Entrepreneurial Development (GH)
- Komfo Anokye Teaching Hospital (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Service and Product Innovationlevel 3 · 0.99
Technology Adoption and User Behaviourlevel 3 · 0.98
Customer Service Quality and Loyaltylevel 3 · 0.96

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2025 · Future Business Journal · 4 citations
https://openalex.org/W4412067260