Countries
Institutions
Fields
Rankings
Compare

Search institutions, scholars, countries and publications

Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

Built from

OpenAlex — works, authorships, subject classification
ROR — institutional identity
ORCID — researcher identity
Crossref — publisher confirmation

Browse

Countries
Institutions
Fields
Rankings
What we cover

Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

The mediating role of service innovation in the relationship between customer orientation and patient satisfaction

2025BMC Health Services ResearchJournalOpen access

10.1186/s12913-025-12794-7 Full text5 citations

Authors

2 authors.

Joseph G. YeboahFirst authorCorresponding
- Methodist University College Ghana (GH)
Kojo Tei AmponsahSenior author
- Methodist University College Ghana (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Service and Product Innovationlevel 3 · 0.48
Customer Service Quality and Loyaltylevel 3 · 0.09
Mental Health and Patient Involvementlevel 3 · 0.03

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2025 · BMC Health Services Research · 5 citations
https://openalex.org/W4411010127

The mediating role of service innovation in the relationship between customer orientation and patient satisfaction · Sankore