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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Service Experience and Customer Loyalty to Telecommunication Networks: Evidence from Akwa Ibom State, Nigeria

2026MalaccaJournalOpen access

10.69965/malacca.v3i1.246 Full text0 citations

Authors

3 authors.

Ini Smart UdohFirst author
- University of Uyo (NG)
Nfawa Erasmus Usani
- University of Uyo (NG)
Mfon Isaac EffiongSenior author
- University of Uyo (NG)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 0.49
Customer churn and segmentationlevel 3 · 0.03
Business Strategies and Management Researchlevel 3 · 0.02

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2026 · Malacca · 0 citations
https://openalex.org/W7164297927

Service Experience and Customer Loyalty to Telecommunication Networks: Evidence from Akwa Ibom State, Nigeria · Sankore