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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Does Customer Expectation Affect Customer Experience? - Evidence from Nigerian Hospitality Industry

2026ASEAN Marketing JournalJournalOpen access

10.7454/amj.v18i1.1306 Full text0 citations

Authors

2 authors.

Adeyemi Abdulwasiu AdebayoFirst author
- Kwara State University (NG)
as printed: Adebayo, Adeyemi Abdulwasiu
A A SalauSenior author
- Kwara State University (NG)
as printed: Salau, Abdulazeez Alhaji

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 0.32
Consumer Behavior and Marketing Influencelevel 3 · 0.05
Business Strategies and Management Researchlevel 3 · 0.05

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2026 · ASEAN Marketing Journal · 0 citations
https://openalex.org/W7164191157

Does Customer Expectation Affect Customer Experience? - Evidence from Nigerian Hospitality Industry · Sankore