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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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The impact of service robots on human interactions and customer satisfaction in Nigerian healthcare and financial services

2025International Journal of Services Operations and InformaticsJournal

10.1504/ijsoi.2025.152350 Full text0 citations

Authors

1 authors.

Joy Eghonghon AkahomeFirst authorCorresponding
- Federal University Otuoke (NG)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

AI in Service Interactionslevel 3 · 0.84
Social Robot Interaction and HRIlevel 3 · 0.04
Digital Mental Health Interventionslevel 3 · 0.01

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openalexseen September 9, 2026
2025 · International Journal of Services Operations and Informatics · 0 citations
https://openalex.org/W7138086436

The impact of service robots on human interactions and customer satisfaction in Nigerian healthcare and financial services · Sankore