Countries
Institutions
Fields
Rankings
Compare

Search institutions, scholars, countries and publications

Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

Built from

OpenAlex — works, authorships, subject classification
ROR — institutional identity
ORCID — researcher identity
Crossref — publisher confirmation

Browse

Countries
Institutions
Fields
Rankings
What we cover

Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Nexus between customer relationship management dimensions, customer involvement and customer retention: a mediation analysis in Ghana’s hotel industry

2024Journal of Hospitality and Tourism InsightsJournal

10.1108/jhti-04-2024-0279 Full text6 citations

Authors

3 authors across 3 institutions in 2 countries.

Richard Kofi OpokuFirst author
- Ghana Communication Technology University (GH)
Gloria K.Q. Agyapong
- University of Cape Coast (GH)
as printed: Gloria Kakrabah-Quarshie Agyapong
A. AlhassanSenior author
- University of Cape Coast (GH)
as printed: Abdulai Alhassan

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Digital Marketing and Social Medialevel 3 · 1.00
Technology Adoption and User Behaviourlevel 3 · 0.99

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

crossrefseen September 6, 2026
2024 · Journal of Hospitality and Tourism Insights · 7 citations
10.1108/jhti-04-2024-0279
openalexseen September 5, 2026
2024 · Journal of Hospitality and Tourism Insights · 6 citations
https://openalex.org/W4402619140

Nexus between customer relationship management dimensions, customer involvement and customer retention: a mediation analysis in Ghana’s hotel industry · Sankore