Countries
Institutions
Fields
Rankings
Compare

Search institutions, scholars, countries and publications

Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

Built from

OpenAlex — works, authorships, subject classification
ROR — institutional identity
ORCID — researcher identity
Crossref — publisher confirmation

Browse

Countries
Institutions
Fields
Rankings
What we cover

Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Customer Service Quality and Performance of Tier-1 Commercial Banks in Nigeria

2026British Journal of Marketing StudiesJournalOpen access

10.37745/bjms.2013/vol14n16181 Full text0 citations

Authors

3 authors.

Patricia Bassey AyiFirst author
- Nile University of Nigeria (NG)
Adewale Akeem Bakare
- Nile University of Nigeria (NG)
Nasamu GamboSenior author
- Nile University of Nigeria (NG)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 0.48
Consumer Behavior and Marketing Influencelevel 3 · 0.03
Organizational and Employee Performancelevel 3 · 0.02

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2026 · British Journal of Marketing Studies · 0 citations
https://openalex.org/W7128517105

Customer Service Quality and Performance of Tier-1 Commercial Banks in Nigeria · Sankore