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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Role of Value Creation in Customer Retention of Small and Medium-Sized Enterprises in South-West Nigeria

2026Book Chapter

10.1007/978-3-031-98431-0_13 Full text0 citations

Authors

3 authors across 2 institutions in 2 countries.

Titilayo Doris IbikunleFirst authorCorresponding
- Olusegun Agagu University of Science and Technology (NG)
Timilehin Olasoji Olubiyi
Sanjay TanejaSenior author

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 0.05
Innovation and Socioeconomic Developmentlevel 3 · 0.04
Entrepreneurship Studies and Influenceslevel 3 · 0.04

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2026 · 0 citations
https://openalex.org/W7118020834

Role of Value Creation in Customer Retention of Small and Medium-Sized Enterprises in South-West Nigeria · Sankore