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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Customers’ Complaints in Online Shopping: Causes, Patterns, and Implications

2025NIU Journal of Management SciencesJournalOpen access

10.58709/niujms.v11i2.2297 Full text0 citations

Authors

2 authors.

Victor Omote AdjainoFirst author
- Western Delta University (NG)
Florence Eguonor OmonzejeleSenior author
- Western Delta University (NG)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 0.10
Business Strategies and Management Researchlevel 3 · 0.07
Technology Adoption and User Behaviourlevel 3 · 0.06

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2025 · NIU Journal of Management Sciences · 0 citations
https://openalex.org/W7117992311

Customers’ Complaints in Online Shopping: Causes, Patterns, and Implications · Sankore