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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Self-service technologies experience, customers' satisfaction and reuse intention in retail banking: evidence from Nigeria

2025International Journal of Business Information SystemsJournal

10.1504/ijbis.2025.148790 Full text0 citations

Authors

3 authors across 3 institutions in 1 country.

Chidera Christian UgwuanyiFirst author
- University of Nigeria (NG)
Chukwunonso Oraedu
- University of Nigeria Teaching Hospital (NG)
Shedrach Chinwuba MoguluwaSenior author
- University of Nigeria (NG)
as printed: Shedrack Chinwuba Moguluwa

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Consumer Retail Behavior Studieslevel 3 · 0.98
Technology Adoption and User Behaviourlevel 3 · 0.98
Customer Service Quality and Loyaltylevel 3 · 0.97

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Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2025 · International Journal of Business Information Systems · 0 citations
https://openalex.org/W4414544082

Self-service technologies experience, customers' satisfaction and reuse intention in retail banking: evidence from Nigeria · Sankore