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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Sentiment Analysis in Customer Relationship Management

2025Advances in computational intelligence and robotics book seriesBook Chapter

10.4018/979-8-3373-1867-7.ch008 Full text0 citations

Authors

4 authors across 3 institutions in 2 countries.

Souvik BanerjeeFirst author
Abhijit Pandit
Timilehin Olasoji Olubiyi
- National Open University of Nigeria (NG)
Raghavendra Prasanna KumarSenior author

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Sentiment Analysis and Opinion Mininglevel 3 · 1.00
Emotion and Mood Recognitionlevel 3 · 1.00
Advanced Text Analysis Techniqueslevel 3 · 0.99

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2025 · Advances in computational intelligence and robotics book series · 0 citations
https://openalex.org/W4410340222

Sentiment Analysis in Customer Relationship Management · Sankore