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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

The interplay between multichannel integration quality, service convenience, service experience, multichannel perceived value and e-WoM

2024International Journal of Quality & Reliability ManagementJournal

10.1108/ijqrm-08-2023-0264 Full text9 citations

Authors

7 authors across 9 institutions in 5 countries.

John Agyekum AddaeFirst author
Kwabena Gyasi Boakye
George Oppong Appiagyei Ampong
- Ghana Communication Technology University (GH)
Hod Anyigba
Mohammed Majeed
- Tamale Technical University (GH)
- Tamale Teaching Hospital (GH)
Aidatu Abubakari
- University of Ghana (GH)
Kwame Simpe OforiSenior author

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Technology Adoption and User Behaviourlevel 3 · 1.00
Consumer Retail Behavior Studieslevel 3 · 1.00

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2024 · International Journal of Quality & Reliability Management · 9 citations
https://openalex.org/W4401918640

The interplay between multichannel integration quality, service convenience, service experience, multichannel perceived value and e-WoM · Sankore