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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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The moderating effect of brand loyalty on service quality and customer satisfaction in the telecommunications industry in northwest Nigeria

2023Journal of Accounting Business and Finance ResearchJournalOpen access

10.55217/102.v17i2.721 Full text1 citations

Authors

2 authors.

Bashir Musa IbrahimFirst author
- Federal University of Technology Owerri (NG)
Ahmadu AbubakarSenior author
- Federal University of Technology Owerri (NG)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 0.99
Consumer Retail Behavior Studieslevel 3 · 0.97
Aviation Industry Analysis and Trendslevel 3 · 0.92

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2023 · Journal of Accounting Business and Finance Research · 1 citations
https://openalex.org/W4390343735

The moderating effect of brand loyalty on service quality and customer satisfaction in the telecommunications industry in northwest Nigeria · Sankore