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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Understanding Drivers of Self-Service Technology (SST) Satisfaction and Marketing Bottom Lines

2022International Journal of Technology and Human InteractionJournalOpen access

10.4018/ijthi.299075 Full text1 citations

Authors

6 authors across 4 institutions in 2 countries.

Chidera Christian UgwuanyiFirst author
- University of Nigeria (NG)
Chukwunonso Oraedu
- University of Nigeria Teaching Hospital (NG)
Chuka Ifediora
- University of Nigeria (NG)
as printed: Chuka Uzoma Ifediora
Ernest Emeka Izogo
- Ebonyi State University (NG)
Simplice A. Asongu
- African Governance and Development Institute (CM)
as printed: Simplice Anutechia Asongu
Ikechukwu J. AttamahSenior author
- University of Nigeria (NG)
as printed: Ikechukwu Joseph Attamah

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Technology Adoption and User Behaviourlevel 3 · 1.00
Customer Service Quality and Loyaltylevel 3 · 1.00
Digital Marketing and Social Medialevel 3 · 1.00

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 24, 2026
2022 · International Journal of Technology and Human Interaction · 1 citations
https://openalex.org/W4226053893

Understanding Drivers of Self-Service Technology (SST) Satisfaction and Marketing Bottom Lines · Sankore