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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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SUSTAINABLE CUSTOMER SATISFACTION THROUGH STRATEGIC PLANNING IN THE NIGERIAN HOSPITALITY INDUSTRY

2026Veredas do Direito Direito Ambiental e Desenvolvimento SustentávelJournalOpen access

10.18623/rvd.v23.n2.4498 Full text0 citations

Authors

4 authors across 3 institutions in 3 countries.

Kelechi Enyinna UgwuFirst author
- Federal University of Technology Owerri (NG)
Charles Odinakachi Njoku
- Federal University of Technology Owerri (NG)
Wilfred Isioma Ukpere
- University of Johannesburg (ZA)
Francis Ezieshi MonyeiSenior author
- University of Johannesburg (ZA)
as printed: Francis E. Monyei

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 0.13
Business Strategies and Management Researchlevel 3 · 0.04
Global and Cross-Cultural Managementlevel 3 · 0.03

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2026 · Veredas do Direito Direito Ambiental e Desenvolvimento Sustentável · 0 citations
https://openalex.org/W7125132373

SUSTAINABLE CUSTOMER SATISFACTION THROUGH STRATEGIC PLANNING IN THE NIGERIAN HOSPITALITY INDUSTRY · Sankore