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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

The impact of patient engagement on service quality and customer well-being: an introspective analysis from the healthcare providers’ perspective · Sankore

The impact of patient engagement on service quality and customer well-being: an introspective analysis from the healthcare providers’ perspective

2024Cogent Public HealthJournalOpen access

10.1080/27707571.2024.2340157 Full text14 citations

Authors

3 authors across 2 institutions in 2 countries.

Solomon Abekah KeelsonFirst author
- Takoradi Technical University (GH)
Jacob Odei Addo
- Takoradi Technical University (GH)
John AmoahSenior author

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Service and Product Innovationlevel 3 · 1.00
Consumer Retail Behavior Studieslevel 3 · 0.99

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2024 · Cogent Public Health · 14 citations
https://openalex.org/W4394921956