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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

The Influence of Social Presence on Customer Loyalty in Emerging Market Retail Industry: The Mediating Role of Trust

2023Journal of African BusinessJournal

10.1080/15228916.2023.2171023 Full text15 citations

Authors

2 authors across 2 institutions in 2 countries.

Asiamah YeboahFirst authorCorresponding
- Kumasi Technical University (GH)
Ebenezer Afrifa‐YamoahSenior author
as printed: Ebenezer Afrifa-Yamoah

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Technology Adoption and User Behaviourlevel 3 · 1.00
Digital Marketing and Social Medialevel 3 · 1.00

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2023 · Journal of African Business · 15 citations
https://openalex.org/W4318480672

The Influence of Social Presence on Customer Loyalty in Emerging Market Retail Industry: The Mediating Role of Trust · Sankore