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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Determinants of customer satisfaction in a high-contact service environment: a study of selected hotels in Abakaliki metropolis, Nigeria

2022Research in Hospitality ManagementJournalOpen access

10.1080/22243534.2022.2133191 Full text6 citations

Authors

3 authors.

Maria-Friday C NkwedeFirst authorCorresponding
- Ebonyi State University (NG)
Ike-Elechi Ogba
- Ebonyi State University (NG)
Friday E NkwedeSenior author
- Ebonyi State University (NG)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Consumer Retail Behavior Studieslevel 3 · 0.99
Diverse Aspects of Tourism Researchlevel 3 · 0.98

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2022 · Research in Hospitality Management · 6 citations
https://openalex.org/W4312982019

Determinants of customer satisfaction in a high-contact service environment: a study of selected hotels in Abakaliki metropolis, Nigeria · Sankore