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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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ORCID — researcher identity
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What we cover

Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

How Personalized Chatbots Win Customer Loyalty

2025PublicationOpen access

10.31274/itaa.18521 Full text0 citations

Authors

2 authors across 4 institutions in 2 countries.

Jaeha LeeFirst author
Dooyoung ChoiSenior author
- Dominion University College (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

AI in Service Interactionslevel 3 · 0.83
Spam and Phishing Detectionlevel 3 · 0.81
Sentiment Analysis and Opinion Mininglevel 3 · 0.79

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2025 · 0 citations
https://openalex.org/W4406309662

How Personalized Chatbots Win Customer Loyalty · Sankore