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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

The use of AI to improve CX in SAAS environment

2022International Journal of Multidisciplinary Research and Growth EvaluationJournalOpen access

10.54660/.ijmrge.2022.3.3.672-679 Full text8 citations

Authors

5 authors across 5 institutions in 3 countries.

Tolulope OnibokunFirst author
- Lead City University (NG)
- University of Ibadan (NG)
Assumpta Ejibenam
Prince Chukwuemeka Ekeocha
Hakeem Ademola Onayemi
- National Open University of Nigeria (NG)
Nnennaya HallidaySenior author

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Fault Detection and Control Systemslevel 3 · 0.43

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2022 · International Journal of Multidisciplinary Research and Growth Evaluation · 8 citations
https://openalex.org/W4410996527

The use of AI to improve CX in SAAS environment · Sankore