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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Customer relationship management practices and client’s satisfaction: Lessons from Ghana’s National Health Insurance Scheme (NHIS)

2024Journal of Business and Enterprise Development (JOBED)JournalOpen access

10.47963/jobed.v11i.1140 Full text0 citations

Authors

5 authors across 2 institutions in 1 country.

Kassimu IssauFirst author
- University of Cape Coast (GH)
Innocent Senyo Kwasi Acquah
- University of Cape Coast (GH)
Augustine Owusu Frempong
- University of Cape Coast (GH)
Nancy M.A. Erskine Sackey
- Methodist University College Ghana (GH)
as printed: Nancy M. A. Erskine-Sackey
Alexander ForsonSenior author
- University of Cape Coast (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 0.98

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

crossrefseen September 6, 2026
2024 · Journal of Business and Enterprise Development (JOBED) · 0 citations
10.47963/jobed.v11i.1140
openalexseen September 5, 2026
2024 · Journal of Business and Enterprise Development (JOBED) · 0 citations
https://openalex.org/W4402267403

Customer relationship management practices and client’s satisfaction: Lessons from Ghana’s National Health Insurance Scheme (NHIS) · Sankore