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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

The Relationship between Service Quality and Customer Satisfaction on Electronic Banking Services: the Case of Ahantaman Rural Bank, Ghana

2022Journal of Corporate Finance Management and Banking SystemJournalOpen access

10.55529/jcfmbs.25.42.52 Full text1 citations

Authors

5 authors across 4 institutions in 1 country.

Ama Sesseh KrahFirst author
- University of Cape Coast (GH)
Oscar Agyemang Opoku
- University of Cape Coast (GH)
Amos Agyeman Oduro
- Kwame Nkrumah University of Science and Technology (GH)
Isaac Opoku- Dadzie
- University of Professional Studies (GH)
Owusu-Debrah MarkSenior author
- University of Professional Studies (GH)
- Koforidua Technical University (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Technology Adoption and User Behaviourlevel 3 · 1.00
Consumer Retail Behavior Studieslevel 3 · 0.99

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

crossrefseen September 6, 2026
2022 · Journal of Corporate Finance Management and Banking System · 0 citations
10.55529/jcfmbs.25.42.52
openalexseen September 5, 2026
2022 · Journal of Corporate Finance Management and Banking System · 1 citations
https://openalex.org/W4318832692

The Relationship between Service Quality and Customer Satisfaction on Electronic Banking Services: the Case of Ahantaman Rural Bank, Ghana · Sankore