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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

CRM as Antecedent of Electronic Retailing and Online Customer Satisfaction

2022Advances in marketing, customer relationship management, and e-services book seriesBook Chapter

10.4018/978-1-6684-5386-5.ch008 Full text2 citations

Authors

2 authors.

Joshua DoeFirst author
- UniMAC-GIJ (GH)
as printed: Joshua Kofi Doe
George Kofi AsamoahSenior author
- UniMAC-GIJ (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Technology Adoption and User Behaviourlevel 3 · 1.00
Consumer Retail Behavior Studieslevel 3 · 1.00

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2022 · Advances in marketing, customer relationship management, and e-services book series · 2 citations
https://openalex.org/W4296376114

CRM as Antecedent of Electronic Retailing and Online Customer Satisfaction · Sankore