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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Service quality and customer satisfaction: the moderating effect of innovation at KFC

2025International Journal of Business ExcellenceJournal

10.1504/ijbex.2025.146053 Full text1 citations

Authors

5 authors across 2 institutions in 2 countries.

George Kofi AmoakoFirst author
- University of Professional Studies (GH)
as printed: George Amoako
Albert Martins
- University of Professional Studies (GH)
Felicia d
e Heer
Livingstone Divine CaesarSenior author

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Diverse Scientific Research Studieslevel 3 · 0.60
Organizational and Employee Performancelevel 3 · 0.57

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2025 · International Journal of Business Excellence · 1 citations
https://openalex.org/W4410164473

Service quality and customer satisfaction: the moderating effect of innovation at KFC · Sankore