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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Service quality affecting student satisfaction in higher education institutions in Ghana

2023Cogent EducationJournalOpen access

10.1080/2331186x.2023.2238468 Full text30 citations

Authors

5 authors across 6 institutions in 3 countries.

George Kofi AmoakoFirst author
- Ghana Communication Technology University (GH)
- Durban University of Technology (ZA)
George Oppong Appiagyei Ampong
- Ghana Communication Technology University (GH)
as printed: George Oppong Ampong
Antoinette Yaa Benewaa GabrahCorresponding
- Academic City College University (GH)
- University of Professional Studies (GH)
- Lead City University (NG)
Felicia de Heer
- Central University (GH)
Alex Antwi‐AdjeiSenior author
- Ghana Communication Technology University (GH)
as printed: Alex Antwi-Adjei

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 1.00
Corporate Identity and Reputationlevel 3 · 0.91
Online and Blended Learninglevel 3 · 0.91

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 9, 2026
2023 · Cogent Education · 30 citations
https://openalex.org/W4385344798

Service quality affecting student satisfaction in higher education institutions in Ghana · Sankore