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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Data-driven culture analytics capability and road transport service quality: The differing impacts of employee cognitive and emotional empathy

2025African Transport StudiesJournal

10.1016/j.aftran.2025.100051 Full text3 citations

Authors

1 authors.

Philip Siaw KissiFirst authorCorresponding
- University of Education, Winneba (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Customer Service Quality and Loyaltylevel 3 · 0.97
Organizational Leadership and Management Strategieslevel 3 · 0.95
Job Satisfaction and Organizational Behaviorlevel 3 · 0.92

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openalexseen September 5, 2026
2025 · African Transport Studies · 3 citations
https://openalex.org/W4411013002

Data-driven culture analytics capability and road transport service quality: The differing impacts of employee cognitive and emotional empathy · Sankore