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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

Assessing the Influence of Self-service Technology on WOM: The Role of Customer Satisfaction

2024Lecture notes in networks and systemsPublication

10.1007/978-981-97-6106-7_5 Full text4 citations

Authors

5 authors across 4 institutions in 1 country.

Esther AsieduFirst author
- Ghana Communication Technology University (GH)
Mohammed MajeedCorresponding
- Tamale Technical University (GH)
- Tamale Teaching Hospital (GH)
Charles Asare
- Ghana Communication Technology University (GH)
as printed: Asare Charles
Alhassan Fatawu
- Tamale Technical University (GH)
- Tamale Teaching Hospital (GH)
Jonas YomboiSenior author
- Navrongo Health Research Centre (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

Technology Adoption and User Behaviourlevel 3 · 1.00
Digital Marketing and Social Medialevel 3 · 1.00
Customer Service Quality and Loyaltylevel 3 · 0.99

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2024 · Lecture notes in networks and systems · 4 citations
https://openalex.org/W4403791177

Assessing the Influence of Self-service Technology on WOM: The Role of Customer Satisfaction · Sankore