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Sankore

Named after the University of Sankore in Timbuktu — one of the world’s oldest centres of learning. Every figure here is computed from work-level records in our own graph, never copied from a source’s summary count.

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Coverage is partial and says so. A country appears with its research output only once its works have been swept; until then the portal shows whatever the graph happens to hold for it and labels it as exactly that.

AI-Enabled Chatbot Integration on Business Process and Its Effect on Service Performance

2024Lecture notes in networks and systemsPublication

10.1007/978-981-97-6103-6_12 Full text5 citations

Authors

4 authors across 3 institutions in 1 country.

Esther AsieduFirst author
- Ghana Communication Technology University (GH)
Afia Nyarko Boakye
- Ghana Communication Technology University (GH)
Ebenezer Malcalm
- Ghana Communication Technology University (GH)
Mohammed MajeedSenior authorCorresponding
- Tamale Technical University (GH)
- Tamale Teaching Hospital (GH)

Fields

Assignment is probabilistic — a work belongs to several fields in proportions.

AI in Service Interactionslevel 3 · 1.00
Robotic Process Automation Applicationslevel 3 · 0.99
Blockchain Technology Applications and Securitylevel 3 · 0.99

Sources

Several sources describing one work is the point — it means the record rests on more than one authority.

openalexseen September 5, 2026
2024 · Lecture notes in networks and systems · 5 citations
https://openalex.org/W4403074994

AI-Enabled Chatbot Integration on Business Process and Its Effect on Service Performance · Sankore